Why is My Fitbit Sense Not Charging?

Are you facing Fitbit sense not charging issue? I have also faced this issue and resolved by doing some basic troubleshooting steps. You can follow the troubleshooting steps mentioned in this article to fix fitbit sense won’t charge issue.

fitbit sense not charging

Fitbit Sense is a revolutionary fitness tracker designed to help you keep track of your daily activity and fitness levels. However, some users have been experiencing minor difficulties with its charging system. The Fitbit Sense reportedly fails to charge or hold a charge, a significant issue for those constantly on the go.

This inconvenience has caused some users to find ways to fix the problem themselves. With that being said, there are a few potential solutions that may work for you. If your Fitbit Sense is not charging, connect it to a different charging cable, or ensure the thread contacts are clean.

You can also try resetting the device or contacting Fitbit support for assistance. Despite these minor issues, the Fitbit Sense has been a valuable addition to many fitness enthusiasts’ lifestyles, providing them with essential health insights and data.

Do you have a Fitbit Sense device and are having issues with it not charging? This device is known for its long battery life. However, problems can arise. This article will help you identify why your Fitbit Sense isn’t charging correctly and how to troubleshoot the issue.

Follow below troubleshooting steps to fix Fitbit sense not charging.

Check the Charging Cable 

The first step is to check your charging cable. Ensure it’s not damaged or frayed, as this may prevent it from charging correctly. Also, ensure the connection ports are secure and free of dirt and dust. If you have a USB wall charger, ensure it provides enough power to charge your device. 

Check the Charging Contacts 

If your charging cable is in good condition, the next step is to check the charging contacts on your Fitbit Sense. Make sure that they’re clean and free of dirt or lint. Use a soft brush or cloth to remove any debris if they’re dirty. You can also rub some alcohol on the contacts to ensure they’re clean and dry. 

Reset Your Fitbit Sense 

Sometimes, resetting your device can help resolve charging issues. To do this, press and hold the button for 10 seconds until you see the Fitbit logo appear on the screen. After that, let go of the control, and your device will restart. 

Update the Fitbit Software 

Outdated software can sometimes cause charging issues, so ensuring your Fitbit Sense is running the latest version is essential. To do this, go to your device’s “Settings” menu and select “Software Updates.” If any updates are available, follow the on-screen prompts to install them. 

Replace the Fitbit Battery 

If all else fails, you may need to replace the battery in your Fitbit Sense. This can be done at home with a few simple steps, or you can take it to an authorized repair center for assistance; before doing so, back up all your data if something goes wrong. 

Taking Care of Your Fitbit Sense and Its Battery 

Proper care of your Fitbit Sense and its battery can increase lifespan and efficiency. Here are a few guidelines to follow:

  1. Avoid Extreme Temperatures: Extreme hot and cold temperatures can damage your Fitbit’s battery. Always try to keep your device in a moderate climate. 
  2. Limit Exposure to Water: Even though the Fitbit Sense is water-resistant, it’s advisable to dry it off immediately after it gets wet. Continuous exposure to water can degrade the device over time.
  3. Regular Cleaning: Regularly clean your Fitbit Sense’s band and charging contacts. This can be done using a soft cloth or brush to remove any dirt or sweat that can interfere with charging or cause skin irritation.
  4. Proper Charging Practices: Don’t let your Fitbit’s battery discharge completely. A good practice is to charge it when it’s around 20% battery left. Also, try not to attach it to the charger for an extended period after it’s fully charged.
  5. Software Updates: Regularly update the software of your Fitbit Sense. New updates often come with improvements that can optimize battery life.

Remember, taking good care of your Fitbit Sense and its battery ensures you can rely on it for your fitness tracking needs longer. Also read on gizmo watch not charging guide.

Fitbit Sense Not Charging Customer Support

If you’ve exhausted the self-help options and your Fitbit Sense is not charging, it may be time to reach out to Fitbit’s dedicated customer support team. Available around the clock, they’re equipped to offer professional help and advice. You can get in touch with them via the official Fitbit website or the app on your smartphone. To speed up the process, make sure to have the details of your device handy, such as the model and serial number. Fitbit also offers a comprehensive range of online resources, including user manuals, troubleshooting guides, and forums, where you can find insights and tips from other Fitbit users. So, don’t worry if your Fitbit Sense won’t charge – expert assistance is just a click or call away.

fitbit sense not charging
Customer Supporthttps://myhelp.fitbit.com/s/support?language=en_US

Frequently Asked Questions About Fitbit Sense Not Charging

Why is my Fitbit Sense not charging?

There could be several reasons why your Fitbit Sense is not charging. It could be due to a damaged charging cable, dirty charging contacts, outdated software, or a faulty battery. 

What should I do if my Fitbit Sense won’t charge?

Start by checking your charging cable and ports for any damage or dirt. Try resetting your device or updating its software. If these steps don’t work, you may need to replace the battery.

How can I clean the charging contacts on my Fitbit Sense?

Use a soft, lint-free cloth to clean the contacts gently. Avoid using any kind of liquid, as it can damage the device.

How do I update the software on my Fitbit Sense?

Go to your device’s “Settings” menu and select “Software Updates.” If any updates are available, follow the on-screen prompts to install them.

Can I replace the battery in my Fitbit Sense at home?

Yes, replacing the battery at home with the right tools and steps is possible. However, if you’re unsure, it’s best to take it to an authorized repair center. Always make sure to back up your data before attempting any repairs.

I am sure that either you have resolved fitbit sense not charging issue or might have decided to replace it. Well, if you love our work, kindly share this with your friends.

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