Are you facing deebot not charging issue? Hmm, I can understand that without deebot vacuum cleaner, how the life will be. I have just followed below steps which helped me to resolve ecovacs deebot not charging issue. Follow the below troubleshooting steps mentioned in the article.
The current technology-based world speaks about comfort and luxury, which was unthinkable a few decades back. One of the proofs is the robotic vacuum cleaner. The invention has given a new meaning to cleaning the floor, which has become easy and quick.
Ecovacs Deebot is a renowned brand that has created this masterpiece for the owners to ensure that maintaining hygiene is a child’s play now. As part of its convenience, the brand has automated the charging process. All you have to do is set it up, and it automatically locates the charging dock as the battery level subsides.
However, the unfortunate part behind the device is people are facing deboot vacuum not charging issues. But don’t worry; there are minor causes that you can troubleshoot to give your cleaning aim a headstart. Simply find the possible solutions through the following post. Let’s now take a look at the Deebot won’t charge issue.
Table of Contents
Deebot Not Charging Troubleshooting Steps –
Deebot Is Powered Off
Surprisingly, many users fail to ensure the Deebot Not Charging issue is actually due to the robot’s power button switch is not turned on. The exact placement of the button varies with the model.
Also Read: Shark Robot Vacuum Not Charging
Sensors Are Not Making Connections With The Charging Dock
Automation also necessitates users to be extra cautious. The charging sensors fail to develop a connection with the charging dock due to the following two situations:-
- Due to metal contacts being dirty
- Due to misalignment
What do you need to do?
- Unplug the power adapter from the socket and remove the Deebot rocket from the charging dock.
- A very gentle and soft hand is needed to clean the charging contacts. The best way is to use a toothbrush along with isopropyl alcohol.
- Once you happily remove the layer of dust that has made it “home,” use cotton to wipe. It will get scorched in 10 minutes.
- Finally, join the power adapter to Deebot and plug it in.
Also Read: iRobot Not Charging
Deebot Max Mode
It is essential to be technically knowledgeable about the robotic vacuum cleaner, where the reason for not automatically charging is because it is in ‘Max mode.’ Yes, you heard it right. The Max Mode enhances the vacuum power by 50%, making it easy to clean even the harshest dirt.
Turn off the Max mode if it is not necessary by opening the Ecovacs Home app. You need to put it or instruct remotely manually. It is straightforward for a novice to do the same. Continue to hold the home button for just two seconds, and the Deebot, as a sense of indication, will begin moving to the charging station, following a beep sound.
Also Read: Tineco Not Charging
The Battery Is Completely Drained
- Was the robotic vacuum cleaner idle for a long time?
- Did you continue to use it for long without charging in between?
If the answer to the above queries is yes, then Deebot won’t charge. However, don’t worry. Connect the Deebot to the power adapter and charge it for at least three hours. Hopefully, you have found the solution to Deebot Not Charging by now.
But if deebot not charging it doesn’t, then there are many more:-
Deebots Battery’s Life And Deebot Battery Replacement
Many users are under the impression that they will continue to use batteries forever. However, the reality is it degrades over some time. The frequency of use also affects the batteries. Especially if you have been taking its service for the last two years, you will face the charging-related issue. Replace it with a new battery and contact the Ecovacs customer support.
Also Read: How To Fix Roborock Not Charging?
Outdated Firmware
You must realize that if you don’t update Deebot for a long time, the Deebot Not Charging issue may crop up due to outdated firmware. This step also ensures that bugs have no place to reside or play with the device’s settings. Simply launch the Ecovas Home app by connecting to a computer and following the instructions for updating the firmware.
Also Read: Ionvac Not Charging
Charging Sensors Are Not Clean
The fundamental essence of a vacuum cleaner is to clean the surroundings, but in the process, if the charging sensors at the bottom are covered with dust, negotiating to find the dock will be a challenge. Result? It won’t begin to charge. So, a soft, dry, and clean cloth to wipe the sensors will address the problem as you start to charge for 20-30 minutes. This might solve your deebot not charging issue.
Deebot Not Charging Customer Support
if the deebot vacuum cleaner not charging issue stills then you need to connect with customer support. Kindly use below details region wise to connect with support.
| Region | Country | E-mail | Phone No. | Hours of Operation (local time) |
| America | Canada | customerservice@ecovacs.com | 1 844 326 8227 (English);1 833 567 4103 (French) | Mon-Fri, 9:00 – 21:00; Sat-Sun, 9:00 – 18:00 EST; Mon-Fri, 9:00 – 18:00 EST (French) |
United States | United States | customerservice@ecovacs.com | 1 844 326 8227 | Mon-Fri, 9:00 – 21:00; Sat-Sun, 9:00 – 18:00 EST |
| APJ | AE | support.apac@service.ecovacs.com | Mon-Fri, 9:00 – 18:00 | |
| APJ | Australia | support.au@service.ecovacs.com | 1800 413 680 | Mon-Sun, 9:00 – 21:00 AEDT; 8:00 – 20:00 AEST |
| APJ | China Mainland | 400-886-8888 | Mon-Sun, 9:00 – 20:00 | |
| APJ | Hong Kong | support.hk@service.ecovacs.com | Mon-Fri, 9:00 – 18:00 | |
| APJ | India | info@ecovacsindia.in | 1800 258 8085 | Mon-Sun, 9:30 – 19:30 |
| APJ | Israel | info@electro-gal.co.il | 036745988 & 036769471 | Mon-Fri, 9:00 – 17:00 |
| APJ | Israel | support@ronlight.co.il | 073-244-6060 | Sun-Thur, 9:00 – 17:00 |
| APJ | Japan | support.jp@ecovacs.com | 0120-539-639 | Mon-Fri, 9:00 – 18:00 |
| APJ | Korea | support.kr@ecovacs.com | 070 7174 7170 | Mon-Fri, 9:00 – 18:00 |
| APJ | Malaysia | support.my@service.ecovacs.com | 1800812942 | Mon-Fri, 9:00 – 18:00 |
| APJ | New Zealand | support.nz@service.ecovacs.com | 800 447 918 | Mon-Fri, 10:00 – 19:00 NZDT; 9:00 – 18:00 NZST |
| APJ | Philippines | support.apac@service.ecovacs.com | Mon-Fri, 9:00 – 18:00 | |
| APJ | Saudi Arabia | support.apac@service.ecovacs.com | Mon-Fri, 9:00 – 18:00 | |
APJ | Singapore | support.sg@service.ecovacs.com | 3129 2838 | Mon-Fri, 9:00 – 18:00 |
| APJ | Taiwan | support.tw@service.ecovacs.com | 00801 491 762 | 週一到週五 9:00-18:00（例假日休息） |
| APJ | Thailand | contact@ecovacsthailand.com | 02-114-8683 | Mon-Sat, 9:00 – 17:00 |
| APJ | Vietnam | cskh@vietnamrobovac.com | (+84) 0929812345/(+84) 0933935577 | Mon-Fri, 8:30 – 17:00 |
| APJ | Vietnam | info@giga.vn | 0966.061.170 | Mon-Sun, 8:00 – 22:00 |
| APJ | Vietnam | info@vietnamrobotics.vn | (+84) 0938 33 66 33(Ha Noi)/ (+84) 0904 69 88 99(Ho Chi Minh) | Mon-Sun, 8:30 – 21:00 |
| EMEA | Austria | service-at@ecovacs-europe.com | 0720-204088 | Mon-Fri, 9:00 – 18:00 |
| EMEA | Belgium | service-be@ecovacs-europe.com | 0800-38089 | Mon-Fri, 9:00 – 17:00 |
| EMEA | Croatia | service-hr@ecovacs-europe.com | 0800-806241 | pon – pet, 9:00 – 17:30 |
| EMEA | Czech Republic | service-cz@ecovacs-europe.com | 800-143929 (Zdarma) | Mon-Fri, 8:00 – 17:00 |
| EMEA | Denmark | service-no@ecovacs-europe.com | 80 83 10 23 | Mandag – fredag kl. 8:00-17:00 |
| EMEA | Estonia | service-ee@ecovacs-europe.com | 800-0112008 (Tasuta) | Mon-Fri, 8:00 – 17:00 |
| EMEA | Finland | service-fi@ecovacs-europe.com | 0800 412831 (ilmainen) | 9:00–18:00 |
| EMEA | France | service-fr@ecovacs-europe.com | 0805 111 510 | Du lundi au vendredi, de 9h00 à 13h00 – 14h00 à 18h00 (gratuit) |
| EMEA | Germany | service-de@ecovacs-europe.com | 0800 660 555 0 | Montag-Freitag von 9-18 Uhr (kostenlos) |
| EMEA | Greece | N.A. | ||
| EMEA | Hungary | service-hu@ecovacs-europe.com | 061-9989701 | Mon-Fri, 8 -17 |
Also Read: How To Fix Vax Onepwr Battery Not Charging
Frequently Asked Questions On Deebot Not Charging
What is the indication that the battery is in a charging mode?
The Deebot will indicate through a green light that’s available on the charging dock. It will be reflected through a blinking red light if it is not charging.
What is the battery strength of the Deebot vacuum cleaner?
The Deebot battery can last roughly between 90 and 150 minutes upon being fully charged. If it is in Max Mode, it will drain faster. So, it depends on the following:-
Usage
Model
When do I need a battery replacement?
Experience the situation when, instead of being fully charged, your Detroit can’t hold charge as expected, or you must charge for an increasingly long time. Well, these two situations demand your immediate introspection to change the battery.
Is it right to leave it plugged in?
Even if it is plugged all the time, you do not have to worry. Since it comes with auto-docking and recharging features, it only charges when the battery is low, and the process is automatic. However, you shouldn’t leave it plugged for over 24 hours to be safer. Since it is electronic equipment, you do not want it to overwork in negating power. After all, there is a possibility for it going into heating mode, and the battery may lose its “power” and “strength” when faced with a similar situation for a long time.
The post above has highlighted in detail various situations of Deebot Not Charging. They are instrumental depending on various situations that may come at different phases for any person. Having complete knowledge is an added advantage since the user can act accordingly without being confused or waiting for someone else to give their input regarding the situation.
I hope by following the troubleshooting steps mentioned in the article have fixed deebot vacuum not charging problem.
